From time to time we run seasonal promotions across the store. The following terms apply to those promotions and should be read together with our terms and conditions of sale. If there is any conflict between these promotion-specific terms and our general terms of sale, these promotion-specific terms will apply to the relevant promotion. Unless we expressly say otherwise in the relevant promotional materials, the promotions described below are separate and cannot be combined with each other or with any other offer, voucher or discount code.

Advent of Belief

Our Advent of Belief is a premium advent calendar (the Advent Calendar) featuring a selection of gifts chosen by us, which may include confectionery, snow globes, toys, Christmas decorations and more. The selection is fixed and chosen by us: the contents may vary, and we cannot accommodate specific item selections or substitutions.

• The Advent Calendar is a pre-order. We expect to begin despatching from early November 2026. Estimated despatch dates are given in good faith and our Pre-Order Terms and Despatch Dates apply. Payment is taken when you place your order, not when it is despatched.
  
  
• Missing items: if something is missing from your Advent Calendar when you receive it, please contact us as soon as possible and we will arrange a replacement of the missing item.
  
  
• Damage in transit: the Advent Calendar is a large item and, although we package it carefully, it is sensitive to knocks in transit. If your Advent Calendar arrives damaged, please contact us and we will agree the best resolution with you. This may be a replacement (subject to availability) or, where a full replacement is not practical, a partial refund so that you can still enjoy the calendar during the season. This does not affect your statutory rights.

Tree of Treasures Collection & Bauble Sets 

We offer a range of bauble sets (each a Bauble Gift Set). Each Bauble Gift Set contains a fixed selection of Christmas tree decoration products chosen by us and is sold as a single product for one inclusive price.

• The price of a Bauble Gift Set is lower than the total cost of buying the products it contains individually. The saving is built into the Bauble Gift Set price shown at the point of sale, and no separate discount code is needed or applied.
• The contents of a Bauble Gift Set are fixed. Individual items within a Bauble Gift Set cannot be added, removed, substituted, purchased, returned or refunded separately, and a Bauble Gift Set may only be returned as a complete set (please see Returns & Refunds below).
• Bauble Gift Sets are a standalone promotion. They do not count towards the qualifying spend for our Tree of Treasures Collection offer (below) and do not qualify for any free gift, spend-threshold reward or other promotion, unless we expressly state otherwise.
• All Bauble Gift Sets are subject to availability. We reserve the right to substitute an item in the Bauble Gift Set for an item of equal or greater value.

Christmas Eve Collection

We offer a Christmas Eve Collection, which may include nightwear (various sizes), a hot chocolate tin, a blanket, a Christmas Eve Chest, reindeer food, a plate, a mug and a book (the Christmas Eve Collection). All items are subject to availability. The Christmas Eve Collection is not a pre-order: we hold stock and will begin despatching as soon as we have accepted your order.

When you buy qualifying products from the Christmas Eve Collection in a single order, you may receive one or more complimentary gifts (each a Free Gift) depending on how much you spend, as set out below:

• Spend £75 or more in a single order and you will receive a complimentary hot chocolate tin.
• Spend £150 or more in a single order and you will receive a complimentary Christmas Eve Chest.

The qualifying spend is calculated on the price paid for Christmas Eve Collection products in a single order only. It excludes delivery charges and any products that are not part of the Christmas Eve Collection. Where a discount code or other reduction applies to your order, the qualifying spend is the amount actually payable for those products after that reduction, unless the promotional materials say otherwise.

• The relevant Free Gift(s) will be added to your order automatically at checkout once the qualifying spend is reached, subject to availability. One of each Free Gift is available per qualifying order. Free Gifts have no cash value and cannot be exchanged for cash, credit, other products or delivery. We reserve the right to substitute a Free Gift for an item of equal or greater value.
  
  
• If you return Christmas Eve Collection products and, as a result, your remaining spend falls below the relevant threshold, you must also return the associated Free Gift(s). If you choose to keep the Free Gift(s), we may deduct their usual selling price from your refund, or ask you to pay that amount, to the extent the law allows. This does not affect your statutory rights, including your rights in respect of faulty goods.
  
  
• Food and perishable items: the statutory right to cancel does not apply to food and other perishable items. If the packaging of a food item is damaged in transit, please contact us and we will replace the affected product. This does not affect your statutory rights in respect of faulty goods.
  
  
• Your cancellation and returns rights for all other Christmas Eve Collection products continue to apply in the usual way (please see Your Right to Cancel and Returns & Refunds in our terms and conditions of sale).

Other Promotional Terms

• Where we deliver: these promotions are available for delivery to (as further detailed in the Delivery Terms in our terms and conditions of sale);
• England, Scotland Wales   and Northern Ireland (“UK”)
• The Channel Islands (Guernsey GY and Jersey JE postcodes)
• The Republic of Ireland
• Isle of Man
• Gibralter 

• Made to order and despatch: products in our Tree of Treasures collection and bauble sets are made to order. We do not expect to begin despatching them until October 2026, with fulfilment continuing throughout October and November 2026. Estimated despatch dates are given in good faith and our Pre-Order Terms and Despatch Dates above apply. Payment is taken when you place your order, not when it is despatched.
  
  
• Order window: these promotions are available only during an order window set by us. We may announce, open, extend, shorten, amend, suspend, re-open or close the order window (and set or change any opening or closing dates) at any time and for any reason by updating our Site or promotional materials. Any such change will not affect orders we have already accepted.
  
  
• Availability and changes: all promotions, Bauble Gift Sets, Eligible Products and Free Gifts are subject to availability and to our terms and conditions of sale. We may withdraw, suspend or amend any of these promotions at our discretion. This will not affect orders already placed.
  
  
• Your cancellation and returns rights: your statutory right to cancel and our returns terms continue to apply to products bought under these promotions in the usual way (please see Your Right to Cancel and Returns & Refunds in our terms and conditions of sale), subject to the points set out above about Bauble Gift Sets and Free Gifts.